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At Shop4All Limited we want you to be delighted every time you shop with us. We understand that sometimes you change your mind after you've ordered and that occasionally items can be damaged in transit.
If any products are delivered damaged or incomplete you can obtain a replacement or full refund provided the original product is returned to us or we agree to the replacement without sight of the damaged item.
Damaged items can be reported to us at www.discount-electrical.co.uk/contact or call Customer Services on 0330 555 0160.
In the first instance please contact a member of the Shop 4 customer service team via www.discount-electrical.co.uk/contact to discuss your return and provide you with a returns authorisation number.
Please Note: Shop 4 Electrical cannot accept any liability for consequential or indirect loss.
Consumer Contracts Regulations (2014).
In law you have a separate right of cancellation during a “cooling off” period. If you wish to cancel an order, you have seven clear working days after delivery to let us know. We will refund you on return of goods.
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